Thank you for trusting us with your carpet cleaning. We promise you the best possible job with minimum inconvenience to your family. To accomplish this we ask your help in attending to the preparations below:

Please place the bottom of your full-length draperies through a hanger and hang them on the window sill or drapery rod. This will protect your draperies from water circling and allow our technicians to clean all the way to the wall without touching them & remove all floor vents.

Please pin up upholstered furniture skirts and bed skirts that could come in contact with damp carpeting.

Remove all breakable items (lamps, figurines, decorative items, etc.) from furniture that, A) you have requested our technicians temporarily move to clean the carpet underneath or, B) that will be left in place in or around the area to be cleaned. Insurance regulations do not allow our technicians to move furniture with breakables present.

Please remove any items, toys, furniture, small pieces of furniture, such as dining room chairs, ottomans, magazine racks, etc., from the carpet to be cleaned. This will shorten cleaning time and return the carpet to use quicker.

Please show our technicians any spots or stains that may require special attention, and identify the stain's source when possible.

Please let your pets know that our technicians do not bite! We appreciate mutual consideration in this regard.  Please have pets in an area where we won't be cleaning.

To speed the drying of your carpet please follow these guidelines: Summer—air conditioner set at 70°F or cooler. Winter—heat set at 68°F. All seasons—circulate air around cleaned carpet with ceiling and box fans.  Air conditioning must be running before, during and after the carpet cleaning for fast dry times and to keep the humidity very low.

Please have a space available on the driveway & make sure outside or inside garage water faucet is accessible & clear of any objects. Not responsible for leaky faucets outside and in any garages.  Please also make sure in the winter that all driveways and sidewalks leading up to the front door are shoveled.  We cannot run our hoses through snow and we don't want to track in any snow either.  Also during the winter please make sure that all hoses are disconnected and that the faucet is in working order.

Please make sure to vacuum. 

PLEASE MAKE SURE ALL OF THESE THINGS ARE DONE BEFORE WE ARRIVE!!!

If you have antique furniture or other items that require special handling or attention when we clean your carpet, please let us know. We want you to be completely satisfied with our work in every respect!