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FAQ

Carpet Cleaning Frequently Asked Questions

WHY DO YOU USE SUCH HIGH HEAT TO CLEAN?

THE HIGH HEAT/STEAM WILL ENSURE THAT ALL OF THE PRE-CONDITIONERS AND DIRT ARE REMOVED COMPLETELY. IT WILL KILL DUST MITES AND FLEES, INCLUDING THEIR EGGS AND LARVAE. IT WILL ELIMINATE MOST MOLD, MILDEW, BACTERIA, GERMS, ALLERGENS AND VIRUSES. STEAM WILL NOT OVERWET A CARPET AND IT WILL LEAVE IT SLIGHTLY DAMP SO IT WILL DRY FASTER.

WHAT IS THE DIFFERENCE BETWEEN A DEODORIZER AND A SANITIZER?

A DEODORIZER IS A FRAGRANCE THAT WILL PUT A PLEASANT SCENT IN THE AIR FOR A SHORT PERIOD OF TIME AND A SANITIZER WILL ACTUALLY REMOVE GERMS AND ODORS ALONG WITH LEAVING A PLEASANT SCENT.

CAN WE WALK ONTO THE CARPET AFTER IT IS CLEANED?

IT IS RECOMMENDED TO WAIT 24 HOURS FOR HEAVY TRAFFIC. YOU CAN WALK ON THE FRESHLY CLEANED CARPET WITH CLEAN FEET. NO SHOES FOR 24 HOURS.

CAN WE BUY PROFESSIONAL SPOT REMOVERS FROM YOU?

YES, WE SELL SOME PROFESSIONAL SPOT REMOVERS AND WE ARE NOT LIABLE FOR CONSUMERS USING THEM. THEY ARE MADE FOR PROFESSIONAL USE ONLY. YOU USE THEM AT YOUR OWN CAUTION AND RISK. YOU CAN CALL US UP AND WE WILL HELP YOU OVER THE PHONE TO ENSURE THAT YOU ARE USING THEM PROPERLY.

WILL MY CARPET DELAMINATE IF I HAVE MY CARPET CLEANED?

NOT BY OUR CLEANING METHODS. OUR CLEANING WILL ONLY GO DOWN TO THE BOTTOM OF THE CARPET FIBER NEVER GOING PAST THE CARPET BACKING. WE CAN CLEAN AN AREA RUG OVER A HARD SURFACE AND NEVER GET THE HARD SURFACE OR THE CARPET BACKING WET.

SHOULD I TAKE ADVICE ON HOW TO MAINTAIN MY CARPET FROM A CARPET STORE OR INSTALLER?

YES AND NO, SOME ARE VERY UNINFORMED IN THE CLEANING INDUSTRY AND THEY ARE NOT PROFESSIONAL EXPERTS IN CARPET CLEANING.  SOME DON’T WANT YOU TO CLEAN YOUR CARPET SO THAT IT WILL WEAR OUT AND NEED REPLACING.  THEY ARE IN BUSINESS TO SELL AND INSTALL CARPET!  THE ONES THAT ARE INFORMED KNOW WHAT THE CARPET MANUFACTURERS AND WARRANTIES ARE STATING ABOUT CARPET CLEANING. JUST LIKE CAR MANUFACTURERS SET THE MAINTENANCE GUIDELINES WITH AUTOMOBILE DEALERS, CARPET MANUFACTURERS DO THE SAME FOR CARPET CLEANERS.  THERE ARE SCHEDULES AND MANY DO’S AND DON’TS.

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Aurora Carpet Cleaning, Naperville Carpet Cleaning, Schaumburg Carpet Cleaning, Downers Grove Carpet Cleaning, Darien Carpet Cleaning, Barrington Carpet Cleaning, Clarendon Hills Carpet Cleaning

www.carpetcleaningsales.com
www.kwikklean.com
www.lakegenevacarpetcleaning.com

 
 
We Service Cook, Lake, Mchenry, Kane, Will, Boone, Kendall, DuPage, Kenosha & Walworth Counties.
Kwik Klean 847-640-6413 630-634-2830 262-581-6140 815-249-4032
 

Hours & Info

1-847-640-6413
Monday - Sunday 8am to 9pm